02 Apr The Value of Diversity in Our Work Styles by Carson Tate
Today’s shifting workforce demographics and the increasing globalization of markets has made workplace diversity essential for business growth and sustainability. For many of us though, we think and talk about diversity in terms of gender, ethnicity, religion, sexual orientation and/or age.
Business today is growing quickly and growing differently; therefore, we must prepare ourselves and our businesses for a new, emergent type of diversity – diversity in work styles.
Work style – or the way we think, structure, organize and complete our work – is the foundation upon which businesses operate, grow, and thrive today.
For example, if everyone in your organization had a very linear, analytical, planned approach to completing projects and did not value the disruption of new ideas your company’s next iPhone – that new, big, fresh, bold idea – is not even a possibility. Or, if everyone in your organization had a very big picture, strategic, intuitive approach to completing projects and chafed against the structure of project plans then you might frequently find yourself over budget and behind schedule. Neither of these situations supports sustained business growth over time.
It is time to start thinking about and promoting diversity in the work styles of your team members. Here are three easy, yet bottom-line-valuable ways to start.
Notice the work flow style of your team members.
In poker, they call them tells – betting patterns or physical changes, that you use to evaluate your opponent and their hand. We have the exact same tells in our work flow styles.
To quickly identify your colleague’s obvious ‘tells’, think about the following questions:
- Does your colleague consistently complete work early, in advance of deadlines or wait until the last minute?
- Does your colleague send emails with only a few words or write novels?
- Does your colleague gesture and use their hands while talking? Or are they more controlled and stoic in their movements?
Observing your colleagues and noticing these tells, both subtle and overt, will give you clues as to their respective work styles.
In any office you will find four basic types of work styles:
- Logical, analytical, linear and data-oriented
- Organized, sequential, planned and detailed oriented
- Supportive, expressive and emotionally oriented
- Big picture, integrative and ideation-oriented
Leverage the work style strengths of your team members.
Now that you are aware of the differences in how your team members work and have a general feel as to which one of the four work styles they gravitate towards respectively, it is time to leverage the unique strengths that each work style contributes to a team and the organization.
Your logical, linear, data-oriented colleague’s strengths are in analyzing data, logical processing and solving complex problems. They are focused on achieving the stated goal or outcome and will ensure that you stay on budget.
Your organized, planned and detail oriented colleague’s strengths are in establishing order, structuring projects and tasks and accuracy. They do not miss a typo and will ensure that work is completed on time.
Your supportive, expressive and emotionally oriented colleague’s strengths are in building relationships, facilitating team interaction and persuading or selling ideas. They will ensure that all of the project stakeholders are up to date on the project and that your ideas are effectively communicated throughout the organization.
Your big picture, integrative and ideation-oriented colleague’s strengths are serving as a catalyst for change, inventing solutions to problems and integrating and synthesizing disparate ideas. They will ensure variety in both thought and execution and ensure that you do not stagnate.
Ensure that different work styles are represented on each and every project.
On the next project team you lead or participate in, ensure that the different work styles are represented. Now, realistically you might not have a person who represents each of the four work styles, however you can ensure that their approach and thinking is represented by asking this series of questions about the project:
- What is the goal?
- What is the deadline?
- What data or facts are necessary?
- What metrics will be used to evaluate success?
- How will the project be delivered?
- How will the project be completed? Is a project plan necessary?
- How will information about the project be communicated?
- Who are the project stakeholders?
- Who else needs to be involved?
- Who can support you in achieving the goals of the project?
- What are the gaps between where you are today and where you want to be at the end of the project?
- Why does this project matter to the team and the organization?
- What barriers can you foresee that will need to be addressed as you implement this project?
Use the answers to these questions to develop the project plan.
There is value in the diversity of our work styles. By observing the work style differences in our colleagues, leveraging the strengths of those work styles and ensuring that different work styles are represented on each and every project you position your team and your company for innovation, growth and sustainability.
NOTE: This post originally appeared on FastCompany.com on March 17, 2015. Read the original post here.
Carson Tate is the founder and principal of Working Simply, a management consultancy. Our mission is to bring productivity with passion back to the workplace. We do this by providing tailored solutions that help people to work smarter, not harder.
Her new book, Work Simply, was published on January 2, 2015.